Privacy Policy
This policy explains how we collect, use, and protect your personal information when you use our financial planning services
Information We Collect
We collect information necessary to provide professional financial planning consultations
- Contact details including name, email address, and phone number
- Financial information relevant to planning consultations and goal setting
- Communication preferences and consultation scheduling information
- Website usage data and interaction patterns for service improvement
How We Use Your Information
Your information is used exclusively for providing and improving our financial planning services
- Conducting monthly financial planning consultations and follow-up communications
- Scheduling appointments and sending service-related notifications
- Improving our service delivery based on client feedback and usage patterns
- Complying with regulatory requirements and maintaining professional standards
Legal Basis for Processing
We process your personal information based on the following legal grounds
Primary Legal Basis: We process your data on the basis of consent for marketing communications and legitimate interest for service delivery
Information Sharing
We share your information only in limited circumstances
- With professional service providers who assist in delivering our financial planning services
- When required by law or regulatory authorities for compliance purposes
- With your explicit consent for specific purposes you have approved
Data Protection Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction
Your Privacy Rights
You have several rights regarding your personal information
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Request transfer of your data to another service provider
- Object to processing of your information for direct marketing purposes
Cookies and Tracking
We use cookies and similar technologies to enhance your website experience and analyze usage patterns
See our Cookie Policy for detailed information about our cookie usage Cookie Policy
Data Retention
We retain your personal information only as long as necessary for service delivery and regulatory compliance requirements
Children's Privacy
Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age
Policy Updates
We may update this privacy policy periodically and will notify you of significant changes through our website or direct communication
Questions About This Disclaimer
For questions about this privacy policy or to exercise your privacy rights, please contact our privacy team using the information below
Email Address: contact@elumoravianx.com
Phone Number: +61 399-782-467
Business Address: 123 Collins Street, Melbourne VIC 3000
Last updated: September 23, 2025